Terms Of Services

Terms of Service

Welcome to Yahya Organics. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our store.

1. General Information

This website is owned and operated by Yahya Organics, a skincare brand dedicated to offering high-quality Serums, Creams, and Cleansers made with care.

Contact Information:
📧 Email: yahya.organics1@gmail.com
📱 WhatsApp: +923290606291
🌐 Website: https://yahyaorganics.store

These Terms apply to all users, including visitors, customers, and vendors who access or use our website.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or using the website under the supervision of a parent or guardian

  • You are legally able to enter into binding agreements

  • All information provided by you (including delivery and payment details) is accurate, current, and complete

3. Products & Pricing

We strive to provide accurate product descriptions and images. However, minor variations may occur due to photography, lighting, or supplier differences.

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise

  • Prices may change without prior notice

  • Yahya Organics reserves the right to correct errors in product details or pricing and to cancel any order affected by such errors

4. Order Acceptance

After placing an order, you will receive a confirmation via email or WhatsApp. Yahya Organics reserves the right to cancel or refuse any order in the following cases:

  • Suspected fraud or unauthorized activity

  • Product unavailability or stock issues

  • Pricing or listing errors

5. Shipping & Delivery

Please refer to our Shipping Policy for full details.

We aim to deliver within stated timelines, but we are not responsible for delays caused by courier services, natural events, customs (for international orders), or other external factors.

6. Returns & Refunds

Please refer to our Return & Refund Policy for more details.

We accept return requests only if:

  • The product is damaged, defective, or incorrect

  • The issue is reported within 24 hours of receiving the product

Refunds are processed within 5–10 business days after approval.

7. User Responsibilities

By using our website, you agree that you will not:

  • Use the site for illegal or unauthorized purposes

  • Attempt to bypass or interfere with our site's security features

  • Copy, reproduce, or exploit any part of the site without prior written permission

8. Intellectual Property

All content on this website — including logos, images, graphics, product descriptions, and design — is the exclusive property of Yahya Organics or its licensed partners. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Third-Party Links

Our website may include links to external websites for your convenience. Yahya Organics is not responsible for the content, policies, or practices of any third-party sites.

10. Limitation of Liability

Yahya Organics is not liable for:

  • Indirect or incidental damages

  • Delivery delays caused by couriers or customs

  • Damage or misuse of products after delivery

11. Modifications to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of the website implies your acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of relevant courts in Pakistan.

13. Contact Us

For any questions or concerns regarding these Terms, feel free to reach out:

📧 Email: yahya.organics1@gmail.com
📱 WhatsApp: +923290606291